ICT Transformation in Education: Its Impact on Language Teachers' Professional Identities

Rapid and continuous changes in digital technologies have changed both classroom practices and teacher profiles in education. It can be argued that a new context of teaching may lead some teachers to develop a different teacher identity in order to meet the needs of the era. Within this perspective, this case study attempts to explore the impacts of Information and Communication Technologies (ICT) revolution in education on teachers' professional identity through the lens of three English instructors from three different contexts in Turkey. The study particularly focuses on reflections of teachers during the pandemic. As a theoretical framework, the study adopts Wenger's (1997) social theory of learning and, within this framework, it discusses these teachers' professional identities in relation to their ICT usage. In particular, three modes of belonging, Engagement, Imagination and Alignment, are underlined. A qualitative approach is employed based on the written history documents of the participants and semi-structured interviews as data collection tools. The findings are gathered with a deductive thematic analysis, and they illustrate that teachers have some external and internal difficulties regarding their ICT usage, and they form a new shape of professional identity mainly through collaboration, community expertise and contributing new ideas in their school contexts. Although the use of new digital technologies mostly enables them to adopt a positive and modern teacher identity in their teaching contexts, it also leads some of them to sometimes question their teacher identity due to their limited ICT knowledge and competence. Thus, the study suggests some implications both for language teachers to invest in their digital identities, and for school administrations to create a friendly atmosphere where the community of expertise can be shared freely among teachers.

Les apéros académiques : une expérience entre collègues en temps de pandémie

Cet article vise a relater l'émergence d'une communauté d'apprentissage professionnelle (CAP), intitulée les aperos académiques, au sein du département de français de la Escuela Nacional de Lenguas, Lingüística y Traducción (ENALLT) de la Universidad Nacional Autónoma de México (UNAM). Ledit projet consiste a mettre l'accent sur l'importance et la valorisation du partage d'expériences entre enseignants de français langue étrangere (FLE), issues des pratiques de classes ayant eu lieu dans un contexte d'enseignement a distance lié a la pandémie de COVID-19.Alternate :El presente artículo tiene como objetivo relatar la creación de una Comunidad Profesional de Aprendizaje (CAP), que hemos nombrado los apéros académiques, en el Departamento de francés de la Escuela Nacional de Lenguas, Lingüística y Traducción (ENALLT) de la Universidad Nacional Autónoma de México (UNAM). Dicho proyecto tiene por objetivo destacar la importancia y el valor del intercambio de experiencias entre docentes de Francés Lengua Extranjera (FLE), que resultan de las prácticas de clase en un contexto de educación remota de emergencia en tiempos del COVID-19.Alternate :This article describes the creation of a Professional Learning Community (PLC), called the apéros académiques, at the Escuela Nacional de Lenguas, Lingüística y Traducción (ENALLT) in the Universidad Nacional Autónoma de México (UNAM). This project aimed to enrich opportunities for teachers of French as a Foreign Language (FLE), in order to discuss and exchange experiences with emergency remote teaching practices during the COVID-19 pandemic.

Differences in the Intensity and the Nature of Foreign Language Anxiety in In-Person and Online EFL Classes during the Pandemic: A Mixed-Methods Study

This paper explores differences in 437 learners' "foreign language classroom anxiety" (FLCA) in in-person and online English as a Foreign Language (EFL) classes before the outbreak of the pandemic and during the first lockdown in spring 2020. Statistical analyses of data gathered with a web survey revealed a slight, yet significant drop in learners' overall FLCA in "emergency remote teaching." In order to obtain a more granular view, item-level analyses revealed that learners in online classes were significantly less worried about being outperformed by peers, suffered less from physical symptoms of anxiety when called on in class, and were less anxious when they were in fact well-prepared. Feeling embarrassed to volunteer answers was significantly higher in online classes. Interviews with 21 participants revealed that the interviewees mentioned anxiety-provoking aspects of the class considerably more frequently online than in in-person classes. However, the sources of anxiety in online classes differed from the ones in classes taught on-site. Thus, it seems that the newness of the setting foregrounded anxiety-provoking aspects specific to emergency remote teaching, making others fade into the background at the beginning of the pandemic.

Examining Attitudes and Online Distractors in Turkish EMI Context during Emergency Remote Teaching

This study aimed to examine the attitudes of students enrolled in an English preparatory program of a Turkish state university towards the use of emergency remote teaching as a mode of distance education in the 2019-2020 COVID-19 outbreak and to reveal online distractors students experienced throughout this process. A total of 270 EFL students participated in the study;93 of these participants were female, and 177 were male. The study employed an explanatory sequential design, in which firstly quantitative data were collected using a scale ([alpha] = 0.871), and then qualitative data were gathered through open-ended questions followed by semi-structured ones. The quantitative data were analyzed through descriptive and inferential statistics using SPSS software while the qualitative data were analyzed through a thematic analysis conducted by the researcher and two other experts ([kappa] = 0.70). The results showed that the students held partially positive attitudes towards the use of emergency remote teaching as a mode of distance education. There were significant differences between the students' overall attitudes and their gender, digital literacy, technological accessibility, and perceived language success. The relationship between the online distractors students experienced during Emergency Remote Teaching and their attitudes was also discussed. The conclusions were made in the light of the findings, and implications and suggestions for further research were stated.

Innovative Digital Practices and Globalization in Higher Education. Advances in Higher Education and Professional Development (AHEPD) Book Series

We are moving toward a future in which digital practices are becoming more ubiquitous. Also, there is evidence to suggest that innovative digital practices are changing the face of 21st-century learning environments. Critical to 21st-century teaching and learning success is continued emphasis on learner preferences, shaped by innovative digital technology-driven learning environments alongside teacher awareness, knowledge, and preparedness to deliver high-impact instruction using active learning pedagogies. Thus, the purposeful and selective use of digital learning tools in higher education and the incorporation of appropriate active learning pedagogies are pivotal to enhancing and supporting meaningful student learning. "Innovative Digital Practices and Globalization in Higher Education" explores innovative digital practices to enhance academic performance for digital learners and prepare qualified graduates who are competent to work in an increasingly global digital workplace. Global competence has become an essential part of higher education and professional development. As such, it is the responsibility of higher education institutions to prepare students with the knowledge, skills, and competencies required to compete in the digital and global market. Covering topics such as design thinking, international students, and digital teaching innovation, this premier reference source is an essential resource for pre-service and in-service teachers, educational technologists, instructional designers, faculty, administrators, librarians, researchers, and academicians.

Handbook of Research on Language Teacher Identity. Advances in Higher Education and Professional Development (AHEPD) Book Series

In today's educational world, it is crucial for language teachers to continuously evolve in order to best serve language learners. Further study on the best practices and challenges in the language classroom is crucial to ensure instructors continue to grow as educators. The "Handbook of Research on Language Teacher Identity" addresses new developments in the field of language education affected by evolving learning environments and the shift from traditional teaching and assessment practices to the digital-age teaching, learning, and assessment. Ideal for industry professionals, administrators, researchers, academicians, scholars, practitioners, instructors, and students, this book aims to raise awareness regarding reflective practice and continuous professional development of educators, collaborative teaching and learning, innovative ways to foster critical (digital) literacy, student-centered instruction and assessment, development of authentic teaching materials and engaging classroom activities, teaching and assessment tools and strategies, cultivation of digital citizenship, and inclusive learning environments.

The Effect of Android Application on EFL Students' Mastery of Research Method for Applied Linguistics Course

Covid-19 pandemic has forced online classes to be conducted mostly without proper introduction and preparation. This shift also made teachers and students gradually accustomed to independent learning. Several mobile applications have been developed for foreign language learning. However, only few Android applications were developed for non-linguistic courses offered by foreign language departments at the university level. The effectiveness of such an application to improve students' learning in universities, therefore, has not been conducted. This article reports the finding of a quasi-experimental research on the effect of using an Android application tailored for Research Method for Applied Linguistics students at an English department on their mastery of the course. The research data were collected through tests and a documentary study and calculated using ANCOVA statistical calculation. With the course mastery as the dependent variable, the use of Android application as the independent variable, and reading skills as covariates, the research revealed that the use of Android Learning Application significantly improves the EFL students' mastery of Research Methods for Applied Linguistics course. Further researchers are suggested to study the effect of the use of Android learning application on EFL students' mastery of a non-language course with significantly different students' levels of reading skills.

Saudi EFL University Instructors' Perceptions of Online Education During the COVID-19 Pandemic

This study aimed to investigate the EFL university instructors' perceptions of online education during the COVID-19 pandemic. The participants were 32;87.5% of them were females while 12.5% were males. They belonged to many higher educational institutions in Saudi Arabia. Data were collected using an online questionnaire. This questionnaire included four parts which were (1) the participants' demographic information, (2) the advantages of online education during the COVID-19 pandemic, (3) the disadvantages of online education during the COVID-19 pandemic, and finally (4) the effectiveness of online education during the COVID-19 pandemic. The results revealed that most of the participants had a more dominant positive attitude regarding online learning activities although some of them claimed that there were some negative aspects that should be taken into consideration. Online education is fundamentally characterized by its flexibility, being chargeless, and enabling EFL instructors to think creatively and improve their performance. However, the lack of regulating sinful activities such as cheating, lack of face-to-face social interaction, and poor accessibility to the internet connection were essentially the three significant disadvantages of online education that most of the participants agreed on. Based on the findings obtained, this study provided some recommendations as well as suggestions for further research.

Learner emotions, autonomy and trait emotional intelligence in ‘in-person' versus emergency remote English foreign language teaching in Europe

Due to the spread of Covid-19, universities had to move their courses online abruptly. This paper explores its impact on 510 European tertiary-level English as a Foreign Language (EFL) learners' classroom emotions and analyses possible links to their trait emotional intelligence (TEI) and learner autonomy. Statistical analyses of data gathered with a web survey revealed that students rated their ‘in-person' classes as significantly more enjoyable and also more anxiety-provoking. Overall, levels of foreign language enjoyment (FLE) and foreign language classroom anxiety (FLCA) were positively correlated between both contexts. The moderate negative correlation between FLE and FLCA in ‘in-person' classes disappeared in emergency remotely taught classes. TEI and learner autonomy were positively correlated, and both were positively linked to FLE and negatively to FLCA in both contexts. This means that more autonomous, emotionally intelligent students tend to be able to enjoy the FL class more – even more so under particularly challenging circumstances. Overall, it seems that learners not being physically present in classrooms weakens all emotions, and breaks the relationship between them. One possible explanation is that disembodied classes have less emotional resonance.

Factors Affecting Interaction in Online EFL Courses: A Multiple Case Study of Instructors' Perspectives

Çevrimiçi bir kursta eǧitmenler ve öǧrenciler arasındaki kişilerarası etkileşimi çeşitli faktörler etkileyebilir. Bu çalışma, Türkiye'de çeşitli üniversitelerde görev yapan altı çevrimiçi yabancı dil olarak Íngilizce dersleri veren öǧretim elemanının çevrimiçi derslerinde etkileşimi artırdıǧına inandıkları faktörlere ilişkin görüş ve tutumlarını araştırmayı ve ilgili literatüre katkıda bulunmayı amaçlamaktadır. Íşbirlikli araştırma kapsamında, amaçlı örnekleme tekniǧinin kullanılması ve katılımcılarla yarı yapılandırılmış görüşmelerin yapılması, koronavirüs pandemisi (COVID-19) nedeniyle bir acil uzaktan öǧretim ortamında çevrimiçi eǧitim vermek üzere görevlendirilen bu öǧretim elemanlarının tutum ve görüşlerinin betimlenmesi için en iyi fırsatı saǧlamıştır. Nihai sonuç, çevrimiçi derslerinde kişilerarası etkileşimi etkilemeyi amaçlayan deneyimli ve deneyimsiz çevrimiçi öǧretim elemanları tarafından kullanılabilecek etkileşimi etkileyen çeşitli faktörler ve stratejiler içermektedir. Tüm katılımcılar çevrimiçi kurslar sırasında daha kaliteli etkileşim saǧlanması gerektiǧini ifade ederken, istenen etkileşim düzeyine ulaşma çabalarında karşılaştıkları engeller görüşmelerin ana gündemini oluşturmuştur. Görüşme verilerinden ortaya çıkan kodlar halinde kategorize edilen ana temaları oluşturan ders yapısı faktörlerinin, çevre ve medya etkilerinin, geri bildirim ve deǧerlendirme tekniklerinin ve söylem kolaylaştırıcılarının rolünü tartışmışlardır.Alternate :A variety of factors might impact interpersonal interaction between instructors and students in an online course. This study seeks to explore the opinions and attitudes of six EFL instructors working at various universities in Turkey regarding the factors they believe increase interaction in their online courses and to contribute to the pertinent literature. Within the scope of collaborative research, the use of purposeful sampling technique and semi-structured interviews with the participants provided the best opportunity to describe the attitudes and opinions of these instructors who were assigned to teach online in an emergency remote teaching environment due to the coronavirus pandemic, COVID-19. The end result includes a variety of factors and strategies influencing interaction that can be used by novice and experienced online instructors aiming to influence interpersonal interaction in their online courses. While all the participants expressed the need to provide higher quality interactions during the online courses, the obstacles they face in their efforts to reach the desired level of interaction were the main agenda of the interviews. They discussed the role of course structure factors, environment and media effects, feedback and assessment techniques, and discourse facilitators, which constituted the main themes that were categorized into codes emerging from the interview data.

English Language Teachers' Assessment Procedure during Covid19 Pandemic: Challenges and Solutions

The aim of the current research is to investigate the language assessment literacy perceptions of EFL (English as a Foreign Language) teachers working at state primary, middle, and high schools in Turkey. Another purpose of the study was to investigate how EFL teachers adapted their language assessment skills to the online teaching context during the Covid- 19 pandemic, and to what extent. Additionally, challenges and solutions of teachers in transforming their language assessment skills into online education were investigated. A mixed-methods study was employed as the research design. The study obtained and triangulated both qualitative and quantitative data to enhance its validity. In the quantitative phase, Vogt and Tsagari (2014)'s LAL questionnaire which includes three factors i.e. Language Testing and Assessment (LTA), classroom-focused LTA, and purposes of testing, content and concepts of LTA was administered to the participants. The quantitative data were descriptively analysed through the SPSS program in order to identify EFL teachers' training levels and needs in online language assessment. The qualitative data for the study were gathered through written structured interviews with (n) EFL teachers and analyzed using inductive methods. The study's findings revealed that the teachers have a high level of assessment literacy in terms of both face-to-face and online assessment and are familiar with basic assessment tools. However, there is a gap between their theoretical knowledge of assessment and their classroom practices. Additionally, the teachers expressed a need for more in-service training in assessing the skills of English language learners in online environments.

The impact of online presentations on reducing the introverted EFL learners' stress and anxiety

PurposeThis study aims to focus on how online presentations have a positive effect on the anxiety of the students, especially students who are introverted by nature and always suffer from anxiety and stress while performing face-to-face presentations in the classrooms, which negatively affect students' performance and, thereby grade.Design/methodology/approachThis study adopted a quantitative research design to obtain a broader perspective. An online questionnaire, developed using Google Forms, was accessed by 239 female undergraduate students from Level 1 to 8 of the English Department at the College of Languages and Translation in King Khalid University, Saudi Arabia. The questionnaire consisted of 15 closed Likert-type questions. The Arabic translation of the questions was included in the questionnaire to make the participants more comfortable answering the questions as all the participants' L1 is Arabic.FindingsWith the outbreak of the pandemic in March 2020, COVID-19 became a global health issue and significantly impacted education worldwide. With this, a digital transformation took place, resulting in a total e-learning distance education system. This type of technology enhanced distance learning approach had to be adopted as social and physical contacts were limited globally to mitigate the transmissions of the virus. Accordingly, all lectures, learning activities, tests and other forms of evaluation were conducted via distance e-learning. When oral presentations were conducted online, a new reality emerged in this changed situation. This study sought to prove that online oral presentations positively reduce introvert EFL learners' anxiety and stress.Research limitations/implicationsThe study was conducted using a small number of samples;thus, to gain substantial insight, future research could be conducted with a greater number of samples from diverse demographic backgrounds. Teachers' perceptions of online oral presentations could also be considered in future studies since education consolidates between learners and teachers. In addition, as this research explored English language major students only, further comparative studies can be conducted including students from other disciplines, which may lead to new insights and issues related to online presentations. This study used a questionnaire as a data collection instrument. It is recommended to use qualitative tools such as interviews, focus group meetings, journals and student diaries in future studies so that more information about in-person presentation anxiety can be discovered.Originality/valueParticipants' opinions, procured through the questionnaire of this study, can bring new insights for educators and policymakers to incorporate online presentations as one of the mainstream assessment methods for tertiary-level courses.

"COVID has Brought Us Closer”: A Proleptic Approach to Understanding ESL Teachers' Practices in Supporting ELLs In and After the Pandemic

This paper uses "prolepsis,” a process of reaching into the past to inform present and future practices, to understand 12 English-as-a-second language (ESL) teachers' practices of supporting English language learners (ELLs) through remote teaching during the COVID-19 pandemic from 2020-2021 in British Columbia and to envision some different current and future post-pandemic classroom literacies for diverse learners. Accounts of these ESL teachers' synthetical moments of teaching and supporting ELLs during the pandemic suggest that they had to navigate "new” areas of teaching, including attending to students' social-emotional learning (SEL), connecting with ELL parents, teaching and engaging students via technology-supported instruction, and co-teaching with mainstream teachers, on the basis of limited or no pre-pandemic experience. These insights suggest a need to widen the focus on ESL teachers' knowledge and expertise in applied linguistics and instructional strategies to include classroom literacies in integrating SEL into ESL instruction, adopting interactive, student-driven instructional designs and practices afforded by multimodal technologies, maintaining multiple channels of communication with parents and students, and team-teaching with classroom teachers to provide tailored language support for ELLs.

Online foreign language learning in Higher Education during the COVID-era: A survey of Greek students' perspectives

During the unprecedented COVID-19 pandemic, serious disruptions, including campus closures and a massive transfer to online 'emergency remote teaching' (ERT), have brought unparalleled repercussions to all tertiary academic fields, including foreign language (FL) teaching and learning. This paper presents the results of a survey conducted among Greek HE students. In total, 367 responses were collected from students who had attended university FL modules during the 2020 spring lockdown. Results revealed high attendance rates, which seem to relate to the novelty of the online learning experience and the participants' positive feelings towards transitioning to the online mode, while increased screen exposure and lack of interactive engagement appeared as the primary impediments. Issues of equity of access due to technological deficiencies were also raised. Ambivalent evaluations were recorded with regards to online FL learning courses, with students reporting the least progress in their speaking skills development. However, the teaching material used was overall positively evaluated, along with recorded gains in students' digital literacy. It is hoped that this study could shed light on the consequences of what has been the most challenging academic transition in recent decades and prepare for future contingency plans and emerging opportunities in FL teaching in HE.

EFL educators in the COVID-19 era: Examining the case of Greece

In early 2020, the abrupt global outbreak of the COVID-19 pandemic prompted Emergency Remote Teaching (ERT) in all fields of education. This abrupt transition to online teaching and learning shocked most language educators. Practitioners and researchers around the globe raised questions and concerns as a result of the rapid planning and implementation. In this study, which forms part of an international survey on educators' attitudes and online teaching activities during the pandemic, we look into EFL instructors' behaviours within the Greek educational system. More specifically, the article presents EFL educators' attitudes towards online learning and their reported feelings of confidence and satisfaction when facing the challenges of converting their face-to-face (F2F) courses into online ones during the COVID-19 pandemic. As a result of our study, we were able to look into the psychological and instructional difficulties the Greek ELT community experienced when reimagining synchronous and asynchronous teaching in a digital environment. Finally, the article discusses the impact and some of the lessons learned from this national experience.

Using Electronic-Collaborative Mentoring in Higher Education-Bettering ELT Student Teaching Practice Processes

This study aims to improve English Language Teaching (ELT) student teachers' teaching practice process with comprehensive and diverse feedback from four different mentors (two national and two international) and to help them better prepare lesson plans and micro-teaching considering intercultural perspectives. Non-parametric tests were used to analyze quantitative data gathered from the scores of five lesson plans and micro-teachings. Qualitative data were obtained from the written feedback to lesson plans, oral feedback to micro teachings and interviews, and analyzed by content analysis. Results showed that mentees' lesson plan and micro teaching scores increased significantly over the semester and this was especially notable in mentees' first three lesson plans and micro teaching. All participants favoured the study activities and suggested that e-co mentoring should be implemented together with face-to-face mentoring in some periods.

Instructor's Written Feedback in Emergency Remote Teaching: EFL Learners' Perspectives

Dil eǧitiminde öǧretmenin geri bildirimi, öǧrencilere bireyselleştirilmiş ilgi saǧladıǧından oldukça deǧerli kabul edilir. Uzaktan eǧitimde öǧrenciler ve öǧretmen arasında kişisel etkileşim yokluǧu hesaba katıldıǧında, öǧretmen tarafından saǧlanan geri bildirimlerin yüz yüze eǧitime göre daha önemli bir rol oynaması beklenir. Çünkü bu geri bildirimler sadece öǧrencilerin performansının artmasına yardımcı olmakla kalmaz, öǧrenciler ve öǧretmen arasında güçlü bir ilişki kurmak için de araç görevi görür. Buna dayanarak, vaka çalışması olarak tasarlan bu makalede, üniversite düzeyinde yabancı dil olarak Íngilizce öǧrenen öǧrencilerin, acil uzaktan öǧretimde üniversitenin uzaktan eǧitim platformundaki yazı ödevlerine öǧretmenleri tarafından saǧlanan yazılı geri bildirimlere ilişkin bakış açıları ortaya konulmaya çalışılmıştır. Veriler, sekiz Íngilizce hazırlık sınıfı öǧrencisi ile yapılan görüşmeler ve öǧretmenin araştırma günlüǧüyle toplanmıştır. Elde edilen veriler tematik olarak analiz edilmiştir. Bulgular, öǧrencilerin yazılı geri bildirimler hakkında olumlu görüşlere sahip olduǧunu göstermiştir. Öǧrenciler, öǧretmen tarafından saǧlanan geri bildirimlerin kişiler arası bir yönü olduǧunu, onlara duyuşsal destek verdiǧini ve hedef dilde gelişmelerine yardımcı olduǧunu ifade etmişlerdir. Ayrıca üniversitenin çevrim içi uzaktan eǧitim platformunun geri bildirim vermek için kullanılması, öǧrencilere geri bildirim belgelerine istedikleri zaman ulaşma fırsatı sunması nedeniyle yararlı bulunmuştur. Çalışmanın sonuçları dil öǧretmenlerinin yazılı geri bildirim verme yöntemlerine ilişkin yeni bakış açıları saǧlayabilir.Alternate :In language education, instructor's feedback is considered to be of high value as it provides learners with individualized attention. Regarding the absence of personal interaction between learners and instructors in remote teaching, it is expected that instructor's feedback plays a more significant role compared to the case in face-to-face education because it does not only help to increase learners' performance in the target language and but it also serves as a tool in building a strong relationship between learners and instructor. Based on this, the present paper which was designed as a case study attempted to reveal university level English as a foreign language (EFL) learners' perspectives on written feedback given by their instructor on their writing assignments on the distance education platform of the university in emergency remote teaching. The data were collected through interviews conducted with eight English preparatory class students and the instructor's research diary. Thematic analysis was carried out on the collected data. The findings showed the interviewees had positive viewpoints about the instructor's written feedback. They stated that the instructor's feedback had an interpersonal side, gave them affective support and helped them improve in the target language. Moreover, the use of online distance education platform for giving feedback was found to be useful by the interviewees in that it provided the learners with the opportunity to have access to the feedback documents whenever they wanted. The results may imply new insights into the way foreign language instructors give written feedback.

ERT-Based EFL Instruction and Assessment: Student Reflections on L2 Skill Development

This paper presents a reflective account of tertiary level Turkish learners of English language about their emergency remote learning experiences amid Covid-19 pandemic. The participants of this case study were the preparatory year students of the English Language and Literature undergraduate programme at Iğdır University in two successive years, covering the second half of the 2019 - 2020 spring semester and the entire 2020 - 2021 academic year. In an online survey form of open-ended questions, the students were asked to reflect on their experiences during the instruction and assessment processes of pandemic-driven Emergency Remote Teaching (ERT) with a specific focus on the development of foreign language skills. Student answers were coded through thematic analysis, and the main themes and categories were determined. The findings indicated both the affordances and shortcomings of ERT. Reflecting on their performance in the instruction and assessment practices, the students reported improvement in all language skill areas to varying extents, most effectively in writing, along with challenges, especially in the development of oral skills (speaking and listening) and in the assessment of productive skills (writing and speaking). The reasons are discussed in the light of available literature, and implications for future experiences are provided.

The Bentley Global Experience Initiative: An Application of Assessment Data towards Pedagogical Development

Since 2009, Bentley University has engaged in assessment of intercultural effectiveness in undergraduate students. The instrument used was the Intercultural Effectiveness Scale, which measures six dimensions using a self-report instrument. The longitudinal data analysis showing results in correlation and causation indicated that while international education experiences have a significant positive effective on Global Mindset, they do not indicate a positive significant effect on other dimensions of intercultural effectiveness (Berdrow, Woolford, Skaletsky, Bird, 2020). In 2018, Bentley University engaged in a curriculum design process to re-envision its undergraduate core curriculum. Taking the opportunity to apply lessons from the assessment of intercultural effectiveness, a component of the new design was the Global Experience. This paper briefly outlines the assessment initiative and the curriculum design outline, with an emphasis on the creation of the Bentley Global Experience Initiative, a comprehensive program supporting faculty and students.

'Linguist' or 'Global Graduate'? A Matter of Identity for the Global Graduate with Language Skills

In this chapter, I examine the problematic issue of identifying as a 'linguist' for graduates who have studied languages, in an employability context. I challenge them to reframe their identity as 'global graduates', with reference to the competencies outlined in the "Global Graduates into Global Leaders" report (NCUB, 2011). In the process, I also demonstrate why a truly global graduate needs also to be a linguist, in spite of the hegemony of English as a global "lingua franca," and in the context of Brexit. I provide a framework for use by students, with support from educators, to translate their skill sets and experiences into the language of employers. I hope that this will provide a clear guide to the importance not just of developing, but also articulating cogently a range of competencies which are transferable to the global economy and global society, and a convincing argument for the importance of language and intercultural skills within that portfolio. [For the complete volume, "Languages at Work, Competent Multilinguals and the Pedagogical Challenges of COVID-19," see ED612070.]